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Customer Care > Returns & Exchanges  
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Here at Blue Bee, we want to make sure that you are completely satisfied with your purchase. If for any reason you are unhappy with an item you have purchased, please return it within 30 days of the date of invoice. We will gladly exchange your product or credit your account. Please note: All products must be returned in their original condition, unworn and unwashed with tags still attached, with a copy of the invoice and the reason for return included. Return shipping charges are the responsibility of the customer. If, for any reason, you would like to EXCHANGE a product, Blue Bee will happily ship the replacement at NO SHIPPING CHARGE to you.

We work hard to ensure the accuracy of pricing, but despite our best efforts, pricing errors may occur.
*If an item’s correct price is lower than our stated price, we will charge you the lower amount when your order is shipped.
*If an item’s correct price is higher than our stated price, we will, at our discretion, contact you for instructions before shipping. If we are unable to contact you after 15 days we will cancel your order and notify you of such cancellation.

NO RETURNS ON FINE JEWELRY ITEMS.

NO RETURNS ON SALE MERCHANDISE.

To Return or Exchange a purchase:
When you receive your purchase, examine it carefully. If for any reason you are not satisfied with the order you receive from Blue Bee, contact us by using the form located on our Contact Us page. We will then e-mail you a Return Authorization Number (RA#) and instructions on how and where to ship the item back. Upon return and receipt of the product, Blue Bee will exchange, refund, or credit the item, less appropriate adjustments for shipping and handling. All products must be returned in their original condition, unworn and unwashed with tags still attached, with a copy of the invoice and the reason for return included.

NOTE: When shipping product back to Blue Bee, customers should choose the same shipper as when the product was delivered, as well as insure the item for full value should anything happen during shipping.
More questions? To contact us click here.
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