Privacy Policy, North America

BlueBee Corp. and its affiliated entities (“the Company,” “we” or “us”) are committed to protecting the privacy and security of information about you. This policy addresses how we handle and protect personal information on the BlueBee website or a related website controlled by Company (the “Site”), in the BlueBee platform (“Platform”), or in the provision of any support or other services (“Services”). This Privacy Policy will explain how we collect, access, use, and disclose private information about those using the Site, Platform or Services. By using the Site, Platform or Services you consent to this Privacy Policy.



When you register with us for access to the Site, Platform or Services, and successfully complete the account registration process, you will become a “User” of the Company’s services. As a User, you will have the opportunity to create a profile (“Profile”) and to add information, data, and connections to the Platform including genetic information (“Platform Data”). At the time that you register, create a Profile, and at other times, we collect information that you provide and that may include information that personally identifies you, your company, or other entity, such as your name, address, telephone number, e-mail addresses, as well as other information that you provide to us or that you include in your Profile or account (together, your “Personal Information”). In providing Personal Information, Platform Data or other information as part of the Site, Platform or Services, you should not include health-related information such as medical conditions, names of providers, treatments and other care information, regarding yourself or any third party (such as a patient or research subject), particularly if such data can be used to link Platform Data to a particular individual. Certain uses of the Site, Platform or Services may require that you provide certain requested information, and if you do not provide such information you may not be able to use the Site, Platform or Services.

We recommend that you protect the private and sensitive information contained within your Profile and any Platform Data provided and consider carefully whether to permit any third party to access your Profiles or Platform Data. All Users are responsible for monitoring the Profile content and Platform Data, whether uploaded by the User or by a third party.  Please note that you, and not the Company, are responsible for maintaining and protecting all Profile content and Platform Data. From time to time, we may check for updates to your data and/or require that you provide additional or new information or update information.


We automatically collect usage information regarding how Users, third parties and other users access and use the Site or Platform (“Usage Data”). For example, we may automatically collect information on the device you use and your location, the type of web browser you use, your Internet Service Provider, your IP address, the pages you view, the functions you utilize, the time and duration of your visits, crash logs and other information relating to your use of the Site or Platform. We use this information to analyze trends, administer our services and Company’s businesses, troubleshoot any user problems, and to enhance and update the Company’s services. In addition, we may disclose Usage Data to other parties for research, general marketing administration, or other purposes. Other than as set forth in the “Other Transfers” section of this Privacy Policy, we do not, however, sell any information that would identify you (such as name, address, or social security or patient numbers) or that would contain sensitive information about you such as credit card numbers.


When you or a third party or others provide, or we collect, information, or carry information, we may process and store such data and other related information (“Activity Data”) in order to provide the Platform or Services to you. Some Activity Data may be retained or not completely deleted. Accordingly, we cannot and do not guarantee that the Activity Data will be completely deleted, and therefore any Activity Data that you send or allow to be accessed is sent or provided at your own risk.


We may use aggregated or pseudonymised genomic data, genomic data or metadata that you process on the Platform for statistical and research purposes (e.g. to create aggregated statistical data and results) and for purposes of product improvement.


Like many other websites, we use cookies on the Site and Platform (a small, removable data file that is stored by the web browser on your computer that identifies your computer and browser when you visit our Site or use our Platform or Services). We do not use cookies to collect Personal Information but rather to improve the quality of our services. Most web browsers and our applications are initially set up to accept cookies. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. Please note, however, that certain features of the Site may not function if you delete or disable cookies. Some of the Service Providers (as defined below) that we work with may use their own cookies in connection with the services they perform on our behalf. The Site’s cookies do not access a user’s hard drive to collect any information stored on the hard drive.

Additionally, your browser may offer you a “Do Not Track” option, which allows you to signal to operators of websites and web applications and services (including behavioral advertising services) that you do not wish such operators to track certain of your online activities over time and across different websites. Our Site does not support Do Not Track requests at this time, which means that we collect information about your online activity while you are using our Site. We do not collect online activity after you leave our Site.


As a general policy, we use Personal Information and Activity Data for internal purposes only. We will not disclose Personal Information or Activity Data to third parties without your consent, except as explained in this Privacy Policy. We may use Activity Data for technical validations after changes to the platform or to a pipeline and in such a case explicit consent will be obtained for specific data elements. When we use genomic data or metadata for statistical or research purposes, or for product improvement purposes, we do not disclose the genomic data or metadata. We may however disclose the statistical result. Other than as set forth in the “Other Transfers” section of this Privacy Policy, we will not, however, sell information that identifies you without your explicit consent.


Company may use your Personal Information to contact you regarding our services. For example, we may message you or provide a notification through an application to let you know about new releases, patches and other updates to the Site, Platform or Services.

From time to time, we may establish business relationships with other businesses that we believe are trustworthy and who have confirmed that their privacy practices are consistent with ours (“Service Providers”). For example, we may contract with Service Providers to provide certain services, such as hosting and maintenance, customer relationship management and data storage and management. We provide our Service Providers with only the information necessary for them to perform these services on our behalf. Each Service Provider must agree to use reasonable security procedures and practices, appropriate to the nature of the information involved, in order to protect your Personal Information and Activity Data from unauthorized access, use or disclosure. Service Providers are prohibited from using Personal Information or Activity Data in any manner other than as specified by Company.

We may also work with third party marketing and advertising companies. These companies may collect and use information about your use of services in order to provide advertisements about goods and services that may be of interest to you or for direct marketing campaigns. Advertisements may be shown via the Site or third party websites. These companies may place or recognize a unique cookie on your computer or device or use other similar technologies.


We may use and disclose to third parties certain Usage Data. We use certain Service Providers to help analyze how users use the Site, Platform and/or Service. They may use cookies to collect information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to the Site. We use this information to improve our services. A Service Provider may plant a persistent Cookie on your web browser or device to identify you as a unique member the next time you visit the Site.


We may share Personal Information, Usage Data and Activity Data with businesses controlling, controlled by, or under common control with Company. If Company is merged, acquired, or sold, if Company acquires a new business unit or affiliate, or in the event of a transfer of some or all of our assets, we may disclose or transfer Personal Information, Usage Data and Activity Data (including Platform Data) in connection with such transaction without your further consent.


Company cooperates with government and law enforcement officials to enforce and comply with the law. We may therefore disclose Personal Information, Usage Data, Activity Data, and any other information about you, if we deem that it is reasonably necessary to: (a) satisfy any applicable law, regulation, legal process (such as a subpoena or court order) or enforceable governmental request; (b) enforce the Terms and Conditions of Use, including investigation of potential violations thereof; (c) detect, prevent, or otherwise address fraud, security or technical issues; (d) comply with health monitoring and reporting requirements or recommendations; or (e) protect against harm to the rights, property or safety of Company, its users or the public as required or permitted by law.


Please remember that any content you or any user uploads to the Site, along with any Personal Information or content that you or any user voluntarily discloses online or through the Platform or Services in a manner other users can view (a “Public Disclosure”), becomes publicly available to these other users, and can be collected and used by these other users, and transferred or made public without our consent. In particular, be careful not to include in, or attach to, any Platform Data any identifiers including, for example, labelling a file with an individual’s name, identifier, date of service or other similar information. You agree that any use or further disclosure of a Public Disclosure or any other content by another user of our services is not a use or disclosure by us. We do not control the policies and practices of any other third party site or service.

Additionally, when you share information with third parties, using the Site or otherwise, that information may be passed along or made public by others. Therefore, anyone with access to such information can potentially use it for any purpose, including sending unsolicited communications.


Company is committed to protecting the security of your Personal Information. We employ reasonable security measures designed to protect your Personal Information from unauthorized access in accordance with accepted industry practices. Regardless of our efforts, no data transmission over the Internet or other network, including any of Company’s services such as the Platform Data, can be guaranteed to be 100% secure. Accordingly, we cannot and do not guarantee the security of any information you or any user transmits on or through the Site, Platform or Services, and any information you transmit is sent at your own risk.


We do not knowingly collect or solicit Personal Information from children under the age of 13. By using the Site, Platform or Services, you represent that you are at least 13 years old. If you are under 13, please do not use the Site or attempt to register for any services or send any personal information about yourself to us. If you are under 18, please do not attempt to download, register for, or create a Profile. If we become aware that we have inadvertently received or collected Personal Information from a user of Company’s services who is under the age of 13, we will attempt to immediately delete that information from our files and records. Furthermore, we encourage users of the Site, Platform or Services that are minors that are 13 years of age or older to ask their parents or guardians for permission before sending any information about themselves over the Internet.

If you believe a child who is under the age of 13 has provided us with Personal Information, please contact us at


While we attempt to store all Personal Information and Activity Data regionally, in some cases certain of such data may be transferred to and maintained on servers or databases located outside your state, province, or country. By using the Site, Platform and/or Services, you agree that the collection, use, transfer, and disclosure of your Personal Information and communications will be governed by the applicable laws in the United States.


You can always review, correct, update, or change your Profile. Upon your request, we will: (1) stop sending direct marketing or other emails that are not administrative in nature and related to your Profile or your use of services, to your email address if you wish to opt out of our direct marketing efforts; and/or (2) disable your account to prevent any future activity through that account. You may make any of these requests by emailing the request to If you have questions or concerns regarding this Privacy Policy, please e-mail them to Please do not email any sensitive information.

Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories of Personal Information which we share with our affiliates and/or third parties for marketing purposes and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to


We may periodically change this Privacy Policy. If we decide to change this Privacy Policy, we will inform you by posting the revised Privacy Policy on the Site, within any relevant application or otherwise. Those changes become effective upon posting, the date of which is shown as the “Revised On” date in the revised Privacy Policy. Use of information we collect is subject to the Privacy Policy in effect at the time such information is collected. By continuing to use the Site, Platform and/or Services, you agree to be bound by the revised Privacy Policy. However, in the case of a material change of this Privacy Policy (for example, a change in the use of data that we have already collected), we will request your express consent to the new use.


Download this Privacy Policy Statement – BlueBee, North America – Feb 2019

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